Shipping policy

Thank you for choosing Esefine. We are committed to delivering the Esefine BloomBrush™ to customers worldwide while ensuring a secure and transparent shipping process.

1. Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Estimates

To provide you with the best value and the latest technology, we ship the Esefine BloomBrush™ directly from our global fulfillment centers.

  • Estimated Delivery Time: 7–21 business days.
  • Please note: These are estimates only. Actual delivery times may vary due to carrier delays, customs processing, or high-demand seasons. Esefine is not responsible for delays outside of our immediate control.

3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. It may take 48–72 hours for the tracking information to update in the carrier's system. You can track your package directly through our website or the link provided in your shipping confirmation.

4. Shipping Rates

We offer Standard Shipping on all orders. Any applicable shipping charges for your order will be calculated and displayed at checkout.

5. International Shipping & Customs

We ship internationally. However, please be aware that your order may be subject to import duties, taxes (including VAT), and customs clearance fees, which are incurred once a shipment reaches your destination country.

  • Esefine is not responsible for these charges if they are applied.
  • These charges are the responsibility of the customer.

6. Address Accuracy

It is the customer's responsibility to ensure that the shipping address entered at checkout is correct. If a package is returned to us or lost due to an incorrect address provided by the customer, we cannot be held responsible for the cost of replacement or reshipment.

7. Lost or Stolen Packages

Esefine is not liable for any products damaged or lost during shipping. Once the package is handed over to the carrier, the risk of loss passes to you. If you received your order damaged, please contact the shipment carrier to file a claim or reach out to our support team for guidance.

8. Contact Us

If you have any questions regarding the status of your order or our shipping practices, please reach out to:

Email: EsefineSupport@gmail.com